Business Development Manager Fiber, GEM (Manufacturing)

Position Title:  Business Development Manager, GEM (P3)

For more than three decades, Crown Castle has led the way in shared communications infrastructure, delivering profitable solutions by connecting communities, businesses, and people, and enabling each to thrive with reliable access to voice and data in more places, faster than ever before. When you join Crown Castle, you become part of a dynamic team of passionate and collaborative professionals engaging in complex challenges and contributing to projects that shape the future of life and work.

For over 30 years, we've worked closely with customers in nearly every industry to build custom fiber solutions that meet all their network needs and keep them connected, secure and ready for the future. Our portfolio of fiber solutions is available in 23 of the top 25 US markets and includes Internet, Ethernet and Wavelength, as well as fully-managed solutions like Managed SD-WAN and Cyber Defense. We pride ourselves on providing our customers with peace of mind that their network will perform seamlessly because we're as committed to their success as they are.

Although you will be hired as a Crown Castle employee, your employment and the responsibilities associated with this job likely will transition to an acquiring company in the future. For more information, please visit: https://www.crowncastle.com/strategic-review-results

Role

The Fiber Sales Business Development Manager, GEM (government, education, medical) is an “overlay” sales position responsible for developing and influencing pipeline growth within a specific region, providing opportunity development and qualification, trend analysis, strategic business planning, and deal closing support with the goal of driving new revenue to achieve and exceed corporate revenue targets and growth projections.  The Business Development Manager, GEM will provide regional training as a subject matter expert on Federal funding incentives and contract vehicles specific to State & Local Government, K-12 and rural healthcare.   

Responsibilities

• Achieve Monthly Revenue Targets for the GEM region assigned (South, West, East or CMA) 

• Unlock new GEM revenue through existing accounts and driving net-new opportunity growth 

• Schedule and attend sales meetings to present the Crown Castle GEM value proposition and identify new opportunities with existing sales teams in region 

• Assist with providing competitive proposals 

• Maintain a healthy funnel of opportunities, through working closely with AEs in each market 

• Provide internal sales trainings on GEM trends – focused on awareness and driving sales momentum 

• Provide monthly report on the status of the GEM business for employee's territory (% to plan, funnel, activities, etc.) 

• Maintain account information in CRM system 

• Responsible for setting and implementing sales objectives and initiatives in alignment with the Managing Director and Region leadership team 

• Facilitates the development of the sales team in activating and building relationships within CCI's Channel and Enterprise sales distribution 

• Facilitates the development of the sales team in selling and supporting new and existing Enterprise accounts 

• Trains and updates sales team in solution selling methodology, and participates with them in the effort to educate partners, onboard new resellers and close revenue 

• Collaborates with team, peers, and cross-functional groups to remove barriers, improve sales success, and enhance the GEM expertise throughout the region 

• Participates in internal and external Channel Partner, or Customer events 

• Works with cross-functional ecosystem, and leadership to achieve business objectives 

• Communicating current pricing, services, and latest product releases  

• Maintaining professionalism, diplomacy, sensitivity, and discretion to portray the company in a positive light at all times 

Education/Certifications 

• Bachelor's Degree or equivalent experience in sales, marketing, or public/business administration preferred 

Experience/Minimum Requirements 

• Minimum seven (7)+ years' experience in business development with a track record of success driving new revenue opportunities, preferably in the wireless industry 

• Minimum seven (7)+ years of sales experience to Government, Education or Healthcare accounts   

• Ability to quickly learn and lead the relationship(s) between assigned entities and Crown Castle  

• Previous people management experience desired - previous experience managing off-site teams preferred 

Expectations

• Advanced knowledge of telecommunications/wireless infrastructure, asset management, site maintenance, and property management 

• Strong communication skills 

• Ability to manage complex information to effectively solve problems 

• Effectively build relationship networks inside and outside the organization 

• Disciplined approach to answering questions/concerns 

• Work collaboratively with others to set goals and priorities to facilitate achievement of shared organizational objectives. 

Organizational Relationship 

Reports to:  Fiber Sales Managing Director

Title(s) of direct reports (if applicable):  N/A

Where You Will Work

This role falls into our hybrid work model, which is a blend of in-office and remote work to optimize collaboration, relationship building and key stakeholder engagement, and will require some travel as needed.

YOUR COMPANY BENEFITS
At Crown Castle, we do our best to ensure you have access to the resources you need to live a healthy and happy life no matter where you are in life. Our benefits are built around your individual needs, covering physical, mental, and financial health and designed to enhance your quality of life.

We are proud to offer a full suite of health and wealth benefits for you and your loved ones. Below are a few of the key highlights of the many benefits we provide.

• Comprehensive healthcare plans with highly company subsidized premiums and up to $2,000 annual company contribution to your Health Savings Account (HSA base plan for employee and dependents).
• Market-leading 401(k) plan, which includes up to 10% company contributions through our 5% match and 5% profit sharing program (based on employee contributions).
• New-child leave up to 8 weeks of 100% paid leave upon birth or legal adoption of a new child. Birth mothers are eligible for up to 8 weeks of additional 100% paid medical leave.
• Tuition reimbursement up to $5,250 per year of eligible tuition and fees.
• Crown Castle scholarship program awarding up to $10,000 per recipient each year for eligible dependent children of employees and interns.
• Matching charitable contributions to qualified charitable organizations of up to $1,000 per year per teammate.
• Generous paid time-off for eligible full-time employees (minimum 18 days per year based on years of service).
• 10 company holidays plus 2 floating holiday.
• All offices provide free beverages and snacks.

Compensation
The salary range offered for this position is $98300 - $135100 annually. A candidate's offer is determined by various factors including but not limited to, depth of experience, role-related knowledge and skills, relevant education or training, internal alignment, and work location. Depending on the position offered, the compensation package may also include incentive compensation opportunities in the form of a discretionary annual cash bonus or commissions, and equity incentives.

Additional Information

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

If you are interested in joining our team, please visit the Crown Castle careers site to apply. We do not accept resumes from agencies, headhunters, or other third-party suppliers who have not signed a formal agreement with us. This position will remain posted until filled.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Sales