Revenue & Recovery Technician II - Patient Accounting Services (Finance)

The County of Riverside's University Health System - Medical Center department is seeking a regular Revenue & Recovery Technician II position to join their Patient Account Services team. Under general supervision, the incumbent will be responsible for will be following up on high dollar accounts deemed Self-Pay, third Party liability cases - including the release of billing records, as well as review of Self-Pay Credits; routine revenue and recovery work, gathering and verifying information on clients' financial status, and performs other related duties as required. This position is located in Moreno Valley.

The ideal candidate will have professional knowledge and/or experience with the following:
- Bilingual
- Knowledge of Government Programs (Medi-Cal) and Commercial Payers desired

This position will have a 5/40 schedule: Monday-Friday 7:30am-4:30pm with the option of transitioning to a 9/80 schedule after successful completion of probationary period.

Meet the team! RUHS-MC Website
We are the Revenue Cycle Patient Accounts Department for RUHS, responsible for the collection of revenue for services provided to patients.•Determine or verify address, employment, earnings, assets and other financial information through correspondence or interviews with responsible parties; utilize various skip-tracing techniques and contact public and private agencies to obtain further information on the clients' whereabouts, financial status, and employment history; carry out the recovery of money owed by letter, telephone contact, or personal interview.
•Interpret and explain regulations and legal obligations to clients; set up payment schedules; monitor accounts for payment; make recommendations regarding the resolution of delinquent accounts.
•Gather and provide information to be used in obtaining civil action against clients; file legal actions; provide information and evidence to be used in civil and criminal prosecutions for the purpose of obtaining liens, judgments, and wage garnishments; represent the department in court hearings; testify in court for cases involving the failure of clients to pay debts.
•May interview, train and oversee Revenue and Recovery Technician I's.Education: Graduation from high school or attainment of a satisfactory score on a G.E.D. test.

Experience:
OPTION I
Two years of experience performing collections activities including gathering financial information and scheduling account payments.

OPTION II
One year as a County of Riverside Revenue and Recovery Technician I.

Knowledge of: The basic methods and techniques used in revenue and recovery work; sources of financial information; laws, regulations, and codes pertaining to the legal collection of funds.
Ability to: Interview clients to obtain personal and financial information; utilize standard collection techniques; prepare correspondence and legal documents; communicate effectively under stressful conditions with people from a variety of social, cultural, and economic backgrounds; establish and maintain effective working relationships.

Physical requirements: This position will be sitting majority of the time.