AR and Collection Analyst (Administrative)
About MEI
MEI, a Minnesota based commercial elevator manufacturing and service company is looking for an AR and Collection analyst to join our team. MEI is a thriving company with a fun team-oriented atmosphere. MEI cares deeply about their employees, fosters a great work environment, and provides opportunities to give back to the community.
This position offers competitive compensation and benefit package. Are you passionate about making a change? Do you enjoy bringing new ideas to the table? If this sounds like you, apply at MEI today.
Benefits
Medical, Vision, and Dental Insurance
401(k) & matching up to 3%
ESOP with company discretionary contributions
Health Savings Account/ Flexible Spending Account
Short-Term and Long-Term Disability Insurance
Employer Paid Life Insurance
3 Weeks Paid Time Off and 9 Holidays
Tuition Reimbursement
Earn 8 hours PTO for 8 hours of volunteering
Job Summary
The Accounts Receivable & Collections Analyst is responsible for managing the full accounts receivable process, including cash application, credit analysis, reporting, and collections. This role plays a critical part in mitigating credit risk and collaborates closely with both external customers and internal teams across departments to resolve account discrepancies, reduce financial exposure, and strengthen business relationships.
Key Responsibilities
Accounts Receivable
Reconcile customer accounts within the Epicor ERP system.
Process credit card transactions.
Provide backup support for cash application and other accounting processes.
Prepare weekly and monthly accounts receivable reports.
Complete month-end tasks, including rollover and account analysis.
Collections & Credit Management
Initiate communication with customers to collect past due balances and resolve account issues. Business to business and business to consumer collection required.
Recommend and support process improvements aimed at reducing Days Sales Outstanding (DSO) and minimizing bad debt write-offs.
Escalate complex collection matters to management in a timely manner.
Review customer credit history and provide recommendations for accounts under $5,000.
Partner with Accounting, Sales and Admin teams to reconcile and resolve discrepancies with customer accounts.
Prepare and distribute collection letters, reports, and other written correspondence.
Team & Professional Development
Actively participate in MEI's I-Power Program and contribute ideas for continuous improvement.
Pursue ongoing professional development through formal training and self-directed learning.
Support team objectives through cross training and completing additional assignments as needed.
Demonstrate reliability through consistent attendance, punctuality, and adherence to workplace safety standards.
Uphold MEI's core values to foster a collaborative, accountable, and high-performing team environment.
Qualifications
Education & Experience
Associate's degree in Accounting, Finance, or related field preferred.
2-3 years of experience in accounts receivable and/or collections; equivalent education and experience will be considered.
Proficiency in Microsoft Office (Excel, Outlook, Word, PowerPoint).
Experience with Epicor or similar ERP systems preferred.
Knowledge of third-party vendor platforms (e.g., Textura, Ariba, Taulia, WAWF, Tungsten, GCPay) is a plus.
Skills & Abilities
Strong organizational, analytical, and problem-solving skills.
Effective verbal skills with the ability to handle customer disputes professionally.
Ability to prioritize and manage multiple tasks in a fast-paced, deadline-driven environment.
High level of professionalism and composure during challenging or sensitive customer interactions.
