DME Specialist (Healthcare)
Job Summary
Perform a variety of tasks associated with DMEPOS as directed by a physician. Assists with the efficient operation of the Excelsior Durable Medical Equipment Program. Fits and educates patients regarding proper care and use of braces, slings, cryo-therapy and other equipment. Monitors and maintains inventory of DME equipment and supplies.
Schedule:
- Variable site locations
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Hours include rotating schedule between 4-5 Day work week.
- 4-day Work Week: Wed-Sat 10–12hr shift
- 5-day Work Week: Mon-Fri (8am-5pm)
Duties and Responsibilities
- Fits and instructs patients regarding proper use of durable medical equipment (DME) products; responds to patient inquires and requests.
- Verifies patients insurance to determine patients financial responsibility when applicable. Collects co-insurance or DME deposit based on pts insurance coverage. Obtains authorizations when necessary.
- Inventory management- Assists to ensure adequate supply of all DME products; responsible for recording all DME products dispensed via inventory management system.
- Responsible for charge entry for all DME E-superbills including satellite offices and evening appointments.
- Documents patients chart regarding DME fitting when appropriate.
- Assist to coordinate with outside vendors for Bone Stimulators/dynamic bracing/traction units/TENS units/wound vacs.
- Assure the internal customers have all necessary products for their needs, specifically surgeries.
- Consults with physicians regarding patient DME product needs. Inform physicians of changes/modifications to equipment or availability.
Requirements and Qualifications
- Bachelors degree in Athletic Training plus 2+ years experience in an educational or clinical setting preferred
- Related degree such as Exercise Science and/or related experience would be considered
- Requires clinical skills and expertise in the treatment of patients with orthopedic conditions or injuries. Ability to fit, adjust and/or modify a wide range of DME products used in orthopedic practice.
- Knowledge of medical insurance claims procedures and documentation.
- Excellent communication, organizational and business management skills required.
Physical Demands
- Requires heavy physical work; heavy lifting, pushing, or pulling required of objects up to 50 pounds occasionally.
- Involves standing, walking, and kneeling. Physical work is a primary part (more than 70%) of job.
- Work environment involves some exposure to hazards or physical risk, which require following basic safety precautions.
Benefits
We offer a comprehensive benefits package that includes health (with employer contribution), dental, and vision insurance, employer paid base life, and other voluntary benefits*. Time off benefits include paid combined time off (CTO) and seven paid holidays, plus a floating holiday after one year of service. Retirement benefits include a 401(k) with company contribution and profit sharing after one year of service. Qualified team members become eligible to participate in medical benefits on the 1st of the month following date of hire, and retirement benefits after 90 days.
We also provide professional development opportunities, flexible work schedules, wellness incentives, healthy vending options, and relaxed dress code on Fridays. Our community-focused culture encourages participation in local events, fundraisers, and causes chosen by our team. We are committed to providing our employees with the resources they need to thrive both personally and professionally.
*Other voluntary benefits include Voluntary Short Term Disability, Long Term Disability, Critical Illness, Accident Insurance, Supplemental Life Insurance, and legal and identity protection and pet insurance.
Who We Are
Excelsior Orthopaedics is a multi-specialty orthopedic practice that has been providing comprehensive care since 2002. We have multiple locations throughout the Western New York region and a free-standing ambulatory surgery center, Buffalo Surgery Center. Excelsior Orthopaedics offers a suite of in-house services including general orthopaedic evaluation and treatment, podiatry, physical & occupational therapy, nutrition counseling, sports training, outreach athletic training, orthopaedic express care, imaging, durable medical equipment, and an outpatient total joint program. Buffalo Surgery Center provides surgical and procedural treatments for orthopaedic, pain and spine, podiatry, total joint replacement, and gastrointestinal patients. Our mission is to transform the lives of our patients by restoring function and enhancing quality of life. We are committed to innovative care that is driven by patient needs and supported by the most skilled, experienced team in Western New York.
The pay range for this position is determined based on several factors, including the candidate's years of experience, qualifications, training, licenses, designations, and the overall market conditions.
This job description does not state or imply that the duties and responsibilities listed are the only ones required of this position. Team members in this role will be required to perform other job-related duties at the discretion of the employer and may have additional duties assigned as necessary.
Excelsior Orthopaedics and Buffalo Surgery Center are committed to the full inclusion of all applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
