Inside Sales Associate (Finance)

We are Omnissa!

The world is evolving fast, and organizations everywhere-from corporations to schools-are under immense pressure to provide flexible, work-from-anywhere solutions. They need IT infrastructure that empowers employees and customers to access applications from any device, on any cloud, all while maintaining top-tier security. That's where Omnissa comes in.

The Omnissa Platform is the first AI-driven digital work platform that enables smart, seamless, and secure work experiences from anywhere. It uniquely integrates multiple industry-leading solutions including Unified Endpoint Management, Virtual Apps and Desktops, Digital Employee Experience, and Security & Compliance through common data, identity, administration, and automation services. Built on the vision of autonomous workspaces-self-configuring, self-healing, and self-securing-Omnissa continuously adapts to the way people work, delivering personalized and engaging employee experiences while optimizing security, IT operations, and costs. We're experiencing rapid growth-and this is just the beginning of our journey.

At Omnissa, we're driven by a shared mission to maximize value for our customers. Our five Core Values guide us: Act in Alignment, Build Trust, Foster Inclusiveness, Drive Efficiency, and Maximize Customer Value-all with the aim of achieving shared success for our clients and our team.

As a global private company with over 4,000 team members, we're always looking for passionate, talented individuals to join us. If you're ready to make an impact and help shape the future of work, we'd love to hear from you!

What is the opportunity?

We are seeking a highly organized and collaborative Inside Sales Associate (ISA) to support our Premier and Strategic Accounts sales teams. In this role, you will work closely with Account Executives, Solution Engineers, and Regional Directors to assist with transactional sales, improve operational efficiency, and deliver an exceptional customer experience. You'll play a pivotal role in driving revenue and helping the field sales team succeed.

This role is ideal for someone who is detail-oriented, thrives in a team environment, and is motivated by supporting cross-functional sales efforts in a fast-paced environment.

Here's more about what you'll be doing:

Support Transactional Sales Cycles:

-Collaborate with Account Executives (AEs), Solution Engineers (SEs), and Regional Directors (RDs) to advance sales opportunities.

-Act as a liaison between the sales team and internal departments to streamline deal execution and communication.

Enhance Field Sales Productivity:

-Assist with deal modeling, including SKU selection, pricing guidance, and proposal creation.

-Support quote generation and ensure timely internal approvals.

-Work with Deal Management, Quoting Operations, Order Fulfillment, and the Install Base team to ensure accurate and efficient processing.

-Oversee Purchase Order (PO) preparation, particularly for Federal accounts.

Manage Renewals:

-Identify and verify renewal data and distribute relevant information.

-Generate renewal cases, update quotes, and manage escalations as needed.

Order Processing & Partner Support:

-Coordinate with partners, distributors, and internal teams to guide order fulfillment and handle Return Merchandise Authorizations (RMAs).

-Provide support for global support escalations as needed.

Internal Systems & Process Expertise:

-Develop subject matter expertise in Omnissa's sales systems and tools.

-Serve as a point of contact for internal inquiries related to licenses and order processing.

Team Collaboration:

-Join RD team meetings and forecasting calls to stay aligned with sales goals and pipeline updates.

-Conduct weekly 1:1s with AEs to resolve open items and ensure alignment across the sales process.

What will you bring to Omnissa?

-1-2 years of experience in a sales support, operations, or inside sales role (tech industry preferred).

-Strong organizational skills and attention to detail.

-Excellent communication and interpersonal skills, with the ability to build strong working relationships across functions.

-Experience working with CRM and quoting tools (Salesforce, CPQ, etc.) is a plus.

-Ability to prioritize and manage multiple tasks in a fast-paced environment.

-A collaborative, solutions-focused mindset with a commitment to delivering results.

Location: United States (preferred)

Location Type: Hybrid or Remote (based on location)

Travel Expectations: Minimal

Omnissa industry recognition and awards:

-Gartner Magic Quadrant: Consistently positioned as a leader in Gartner's Magic Quadrant for Desktop as a Service (DaaS) and Virtual Desktop Infrastructure (VDI).

-IDC MarketScape Q2 2024: Recognized as a leader in IDC MarketScape reports for EUC.

-Forrester Wave Q4 2023: Workspace ONE received the highest scores in the current offering category and second-highest in the strategy category.

-Customer Satisfaction: High ratings and positive reviews on platforms such as Gartner Peer Insights and TrustRadius.

Omnissa is an Equal Employment Opportunity company and Prohibits Discrimination and Harassment of Any Kind:

Omnissa is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Omnissa are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Omnissa will not tolerate discrimination or harassment based on any of these characteristics. Omnissa welcomes applicants of all ages. Omnissa will provide reasonable accommodations to applicants and employees who have protected disabilities consistent with local law.