Business Operations Manager (Creative Design)
Why Hearst Magazines?
Hearst Magazines is one of the largest publishers in the world, with more than 25 brands, including Cosmopolitan, ELLE, Women's Health, Esquire, Men's Health, Good Housekeeping, Harper's BAZAAR, Popular Mechanics, and Oprah Daily. We reach more than 150 million people every month in the United States alone.
But we're more than just our magazines. We engage our audience across all mediums and channels—print, digital, video, and social—with sophisticated content creation, distribution, and data capabilities. We create, package, and sell products with cutting-edge technology and proprietary platforms. Together, we are reinventing publishing for the 21st century.
Your Impact
Supporting the day-to-day operations of HearstMade, the in-house branded content studio for Hearst Magazines, this role works under the guidance of the Associate Director of Creative Operations. Responsibilities span a mix of operational and administrative tasks that ensure smooth business functioning—ranging from freelancer onboarding and monthly financial reporting to Airtable troubleshooting and data analysis support.
What You'll Do:
Freelancer Onboarding & Management
- Coordinate onboarding for freelance talent including writers, photographers, and temporary roles.
- Collaborate with internal teams (Legal, Finance, HR, and Creative) to ensure timely and accurate onboarding aligned with project needs.
- Track all freelance engagements and manage monthly financial allocations for reporting.
- Ensure accurate role classification in close partnership with Legal and HR.
Finance & Payroll Support
- Collect and process invoices for internal editorial talent through payroll.
- Assist in tracking and closing out project budgets across the team.
Data & Analytics Support
- Support reporting and analysis efforts using Airtable and Google Analytics.
- Troubleshoot Airtable issues and assist team members with tool functionality.
Pre-Sale Support
- Assign RFPs to appropriate stakeholders across the team.
- Provide pricing support during pre-sale efforts for talent and production.
Team Operations
- Submit and manage IT support tickets to maintain team operations.
- Maintain and organize the team's Google Drive for consistent file management.
Who You Are:
- 2–3 years of experience in business operations, project coordination, or related fields.
- Detail-oriented and proactive.
- Strong organizational and communication skills.
- Familiarity with Airtable, Google Analytics, and general workflow/project management tools.
- Ability to multitask in a fast-paced, deadline-driven environment.
- Comfortable collaborating with cross-functional teams and external vendors.
Compensation: The base salary for this role is between $66,000 - $80,000. The actual base pay offered is dependent upon many factors, such as: transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.
Location: This role is currently based in the NYC office at least 3 days a week. No remote option.
Equal Employment Opportunity Statement: Hearst Magazines is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
