Hilton Global
Ho'olei Guest Relations Attendant (Part-Time) - Grand Wailea, A Waldorf Astoria Resort (Finance)
Located on 40 acres of lush tropical gardens, this Forbes 4-Star, AAA 4-Diamond property is consistently ranked among the world's best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 3 bars, a cafe, and in-room dining.
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What will I be doing?
Serve as the goodwill ambassador for Ho'olei at Grand Wailea andMaui. Greeting residents and guests while building relationships and create value for all. Acknowledge guest differences and cater to special needs. Be visible to guests and staff and be knowledgeable about the property, amenities and services offered to Ho'olei at Grand Wailea guests. Serve as first responder to guest requests, issue resolution and shuttle services. Assisting guests with transportation, luggage assistance, inspecting of Villa's, setting up of special items for guest needs, delivery of items per guest requests, provide information and respond to guest concerns, monitor building for safety and security concerns.
Classification:Part-Time
Shift: Various - must be available to weekdays, weekends, and holidays.
Pay Rate:The pay rate for this role is $23.50 and is based on applicable and specialized experience and location.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: