Catering and Events Coordinator - Hilton Chicago (Project Management)

Exciting news at Hilton Chicago! They are expanding their team with a new Catering Coordinator position. This opportunity is perfect for those looking to kickstart their career in the industry. Join the vibrant team at one of the Managed Hilton properties in downtown Chicago and take your career to new heights!

What will I be doing?

Full support of all Catering and Events Managers in administrative tasks, including (but not limited to):

• BEO, diagram and resume creation and updates, including Internal distribution and upkeep of BEOs, resumes, change logs, reader board postings
• Pre-conference meeting and post-conference meeting document creation and participation to include notetaking
• VIP need management, including amenity coordination
• Utilizing office communication skills to collaborate internally and externally, to include use of internal systems such as FDC, HotSOS, OnQ PM, Smart Spend, Microsoft Office programs, telephone communication.
• Office management, to include office supply ordering, equipment maintenance and organization.
• Proficiency in meeting space logistics, features, restrictions and curfews. Maintain general knowledge of banquet menus, dietary restrictions/recommendations and ADA regulations.
• Work with team on property tours to promote client satisfaction, in addition to organization and execution of pre-planning visits and site inspections.
• Work with Events and Catering Coordinators to maintain proper filing, office supplies and teamwork on task completion.
• Generate contracts in support of Catering Managers.
• Direct client contact as required by Managers.
• Management of functions from initial enquiry through to final invoicing.

Pay Rate

The hourly rate range is $24.00 to $25.50 and is based on applicable and specialized experience and location 

Benefits & Perks

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Complimentary Meals in the Team Member Restaurant
• Access to pay when you need it through DailyPay
• Medical Insurance Coverage – for you and your family
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave to support new parents
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
• 401K plan and company match to help save for your retirement
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

#LI-JW1

What are we looking for?

•    Minimum Years of Experience: one (1) year guest contact or customer experience & Microsoft Office Experience  

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
•    Knowledge of the hotel property management systems (Delphi.fdc)

•    Hotel/Hospitality experience 

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!