Lead QA Engineer (Finance)
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what's the role all about?
As the Lead QA Engineer, you will play a pivotal role in shaping the quality vision across NICE's flagship product suite. You will define strategic quality goals, align them with business objectives, and lead cross-functional initiatives that drive measurable improvements in product reliability, customer satisfaction, and engineering efficiency.
How will you make an impact?
- Serve as the quality leader for an entire domain and be accountable for the product quality
- Actively track the domain's quality tasks, analyze the testing needs, and define QA activities and ownership
- Continuously analyze and challenge existing testing coverage
- Plan, develop, and oversee execution of test strategy across domain
- Lead Quality assurance efforts that align with product objectives to ship products rapidly and with confidence
- Define and communicate strategic quality KPIs; monitor and act on insights to drive continuous improvement.
- Ensure quality is embedded throughout the SDLC, from planning and requirements to deployment, through clear acceptance criteria, regression impact analysis, and automated testing practices.
- Standardize, implement and evolve QA processes to get effective test coverage and scale testing efforts across our products
- Partner with product, engineering and DevOps teams to leverage automation for scalable solutions to prevent regression defects and ensure reliability of product
- Plan and lead NFR testing
- Define guidelines and quality led best practices for our engineering groups
- Coordinate cross-organization/cross-region testing activities
- Mentor and guide QA leaders and engineering managers to foster a culture of ownership, accountability, and continuous improvement in quality.
Have you got what it takes?
Education :
- BSc in Computer Science/Software Engineering or equivalent
Requirements
- Minimum 3 years QA leadership experience: Team leader/Manager
- Minimum 5 years of Experience as a QA engineer with at least 4 years of automation experience
- Extensive experience designing tests for an enterprise SW solution
- Leadership, coordination abilities and the ability to influence without authority
- Ability to define QA processes across development groups
- Hands on experience with CI/CD and Test-Driven Development
- Excellent communication skills (written and verbal) and interpersonal skills
- Experience with full software development lifecycle using Agile Development methodology
- Superior analytical and problem-solving abilities
- Strong self-motivation; Excellent work ethic, dependable and responsible
What's in it for you?
This is a high-impact leadership role for someone passionate about driving quality at scale, influencing engineering culture, and delivering exceptional customer experiences.
Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
About NiCE
NICELtd. (NASDAQ: NICE)software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,fight financial crimeand ensure public safety.Every day, NiCE software managesmore than120 million customer interactions and monitors3+billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
